Last Updated: 16 February 2026
This Privacy Policy explains how AssignmentScope (“Website,” “we,” “us,” or “our”) collects, uses, and protects your personal information when you access or use our Website and Services. By using the Website or Services, you agree to this Policy. If you do not agree, you must not use the Website or Services.
Information We Collect
Information You Provide
- Contact details
When you submit a request, you provide personal information such as your name, phone number, and any additional contact details required to communicate with you and connect you with an appropriate coach. - Request details
You may provide information about your topic of interest, relevant guidelines, or specific questions to enable us to identify suitable learning support and guidance. - Payment information
Payment details are entered directly into a secure third-party payment processor. We do not store full payment card numbers or sensitive payment data on our own servers.
Information Collected Automatically
- Usage data
We collect information about how you use the Website, including pages viewed, time spent on individual pages, navigation patterns, and the date and time of your visits. This information is used to understand how the Website is used and to improve its functionality and content. - Device information
We automatically collect certain technical data, such as your IP address, browser type and version, operating system, device type, and device identifiers. This data is used to ensure the security and proper operation of the Website, to optimize performance, and to diagnose technical issues. - Data from cookies and tracking technologies
We use cookies and similar technologies, including web beacons and pixel tags, to enhance your user experience, remember your preferences, enable core Website functionality, and analyze traffic and usage patterns.
How We Use Your Information
Guidance Provision
We use your contact details and the information you provide with your request to connect you with a suitable coach and to facilitate communication and provision of the requested guidance. This information may also be used to send confirmation messages and service-related updates relevant to your request.
Improvement and Analytics
We analyze usage and technical data to understand how the Website performs and how users interact with it, in order to improve functionality, content, and user experience. Cookies and third-party analytics tools, such as Google Analytics, are used to measure traffic patterns and general user behavior on the Website.
Communication
Where you have provided consent, we may send occasional communications about new features, service updates, promotions, or changes to our policies. You may opt out of marketing or promotional communications at any time by using the unsubscribe option included in such messages or by contacting us directly.
Legal Compliance
We may process or disclose personal data where required to comply with applicable legal obligations, respond to lawful requests from authorities, or protect our legal rights.
Information Sharing and Disclosure
Service Providers
We share only the information necessary to deliver the Services. Relevant contact and request details may be shared with the assigned coach solely for the purpose of providing guidance.
We also work with trusted third-party service providers for payment processing, hosting, analytics, and communication services. These providers process data only under our instructions and in accordance with applicable data protection requirements.
Legal Requirements
Personal data may be disclosed where required by applicable law, court orders, or regulatory obligations, or where necessary to establish, exercise, or defend legal claims.
Cookies and Tracking Technologies
What Are Cookies?
Cookies are small text files placed on your device when you visit our website. They enable the website to function properly, remember user preferences, and improve overall usability and performance.
Types of Cookies We Use
We use the following categories of cookies on our website:
- Essential cookies
These cookies are necessary for the operation of the website and cannot be disabled in our systems. They are used for core functionalities such as session management, security, and basic navigation. - Performance and analytics cookies
These cookies collect aggregated and anonymized information about how visitors use the website, such as pages visited and time spent on the site. This data helps us analyze performance and improve our Services. - Functional cookies
These cookies allow the website to remember choices you make, such as previously entered information, to provide a more personalized experience. - Third-party cookies
Certain third-party services integrated into the website, such as embedded content or analytics tools, may place cookies on your device. We do not display third-party advertising, but external providers may collect limited data in accordance with their own privacy policies and applicable data protection law.
Your Cookie Choices
You may manage or disable cookies through your browser settings at any time. Please note that blocking or deleting essential cookies may affect the availability and proper functioning of certain parts of the website.
Non-essential cookies are used only after you have provided consent, which may be withdrawn at any time through your browser or cookie settings, in accordance with the applicable data protection law.
Customer Rights
Access and Correction
You may request access to the personal information we hold about you and request corrections where data is inaccurate or incomplete.
Deletion and Restriction
You may request the deletion of specific personal data by contacting us at [email protected]. We will comply unless retention is necessary to fulfill legal obligations, prevent fraud, or support legitimate internal business purposes.
Opt-Out of Marketing Communications
You may opt out of promotional or marketing emails at any time by using the “unsubscribe” link included in the email or by contacting us directly.
Even if you opt out of marketing communications, we may continue to send essential service-related emails, such as confirmations, updates, or notices regarding changes to policies.
Data Security
We implement reasonable administrative, technical, and physical measures to protect the personal information you provide. These measures include encryption of data in transit using HTTPS, secure storage practices, and access controls to prevent unauthorized access, alteration, or disclosure.
While we strive to protect your data, no system can guarantee complete security. AssignmentScope cannot warrant the absolute security of any information transmitted to or stored on the Website.
Third-Party Links and Services
The Website may contain links to external websites or services operated by third parties, including payment processors, analytics tools, or other integrations. AssignmentScope is not responsible for the privacy practices, security, or content of these third-party websites. Users are advised to review the privacy policies of any external sites they access.
Children’s Privacy
Our Services are intended for individuals aged 18 or older. Individuals under 18 may use our services only with the valid consent of a parent or legal guardian. We do not knowingly collect personal data from minors without such parental or guardian consent. If we discover we have collected data from a minor without proper authorization, we will take prompt steps to delete it.
Changes to This Privacy Policy
We may update this Privacy Policy periodically. The “Last Updated” date at the top of this page will indicate the most recent revision.
Where changes are substantial, we may provide notice via email or a prominent announcement on the Website. Continued use of the Website after such updates constitutes acceptance of the revised Policy.
Contact Us
If you have questions, concerns, or requests regarding this Privacy Policy, please contact us at [email protected].